The candidate must have an experience of 2-6 years in Transmission Networks technology, especially in DWDM and SDH. S/he must have knowledge in domains like Networking and Telecom. Knowledge on DWDN Equipment vendors like Transmode, Tejas, Infinera will be preferred.RequirementWilling to work for Network Support and provide online/on-site support to client.
Willing to travel as per business requirement.
Must coordinate with TAC for Network issue resolutions & ensure that response and resolution timelines are met for field network issues, as per committed SLA of Tejas Client .
Willing to work on project activities.
Monthly customer network up time reports are required.
Should be able to work on preventive and corrective action / methods/ procedures.
Should attend customer project review meetings/operational review meetings and provide updates to customer.
Problem report, analysis, internal follow up and closures are required.