Director Of Operations

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Job Detail
  • Industry:
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
    16000 USD - 20000 USD
  • Job Location:
    Dubai, United Arab Emirates
  • Minimum Education:
  • Minimum Experience:
    10+ Years
  • Apply By:
    Feb 22, 2019
Job Description
Competencies Required:

Education: Bachelor’s Degree in Hospitality Management/ Project Management Certificate
Technical competencies required: High-end knowledge in computer applications/ Microsoft office applications/ Project Management software
Previous experiences required: 2 years of experience in handling pre-opening services / Experience in the GCC market is preferable/ Presently an EAM in a Luxury hotel 
Language required: Spoken and Written skills in English and Arabic (preferred)
Personality traits: Strong leader/ Decision maker/ Innovative/ Creative/ Good Interpersonal Skills/ Willing to win/ Excellent negotiator/ Curious
Other skills/requirements: Project Management/ Knowledge in hotel operations/ Flexible in travelling / This position will be groomed to become a General Manager in 12-18 months


Pre-Opening Planning
   Support the General Managers and their teams in opening the properties
   Set effective systems and controls to ensure a smooth pre-opening and followed by successful operations 
   Manage the planning of pre-opening activities and to mitigate all challenges 
   Along with the team, create the Pre-Opening plans and budgets of the hotel
   Actively participate in the hiring of the General Managers and Ex-coms along with the Executive Vice President
   Manage the OS&E process from the conception to the selection, along with the Executive Vice President and the field specialists.
   Further develop the Shaza and Mysk OS&E standards 

Product Development 
   To be the custodian of the Shaza Brand Icons by ensuring their roll out plans are successfully implemented in our hotels and that the original concepts are preserved:
1. Shaza Hammam & Spa- along with MSPA
2. Kids’ Club
3. Shalimar
   Create new operational concepts and guest experiences that fit Shaza Hotels and Mysk values, target market and hotel locations in order to set the brand apart
1. Retail
2. Sustainability
3. Fazets 

Concept Development 
   Along with the Executive Vice President, create bespoke hotel concept and F&B concept briefs
   Conduct yearly concepts audits in newly open hotels Collaborates with all local and overseas customers, make personal calls to accounts and traces potential customers.

Business Systems 
   Select and deploy all Guest Interface technologies along with the Director of IT (SESA)
   Manage all business alliances 

   Work within all pre-set budgetary limits.
   Comply with all Shaza company policies.
   Comply with all systems and procedures as laid down by the President & CEO and the Executive Vice Presiden

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